Privacy Policy

Privacy Policy for Purely Cleaning Solutions Customers

​

At Purely Cleaning Solutions, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you interact with us as a customer of Purely Cleaning Solutions. Please read this Privacy Policy carefully to understand how we handle your information.

   
      1-Information We Collect

We may collect the following types of personal information when you engage with our services:

• Contact Information: This includes your name, email address, phone number, and mailing address.

• Billing Information: If you make a purchase, we will collect your payment details, such as credit card information.

• Service Information: We collect information related to the services you request, including cleaning preferences and scheduling details.

• Communication: We may collect records of your communication with us, including emails, chat messages, and customer support interactions.

• Feedback and Reviews: If you provide feedback or leave a review, we may collect and publish that information.

• Technical Information: We collect information about your device, browser, and how you interact with our website or app, such as IP addresses and cookies.
  
   2-How We Use Your Information

We use your personal information for the following purposes:

• To provide you with the requested cleaning services.

• To process payments and maintain billing records.

• To communicate with you about your appointments, updates, and promotions.

• To improve our services and personalize your experience.

• To respond to your inquiries, requests, or complaints.

• To analyze website usage and diagnose technical issues.

• To enforce our Terms of Service and protect our legal rights.
  
  3-Disclosure of Your Information

We may disclose your personal information to the following parties:

• Service Providers: We may share your information with third-party service providers who assist us in delivering our services, such as payment processors and scheduling tools.

• Legal and Compliance: We may disclose your information in response to legal requests, to comply with the law, or to protect our rights, privacy, safety, or property.

• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.
  
  4-Security

We take reasonable precautions to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

       5-Your Choices

You have the right to:

• Access, correct, or update your personal information.

• Opt out of marketing communications.

• Delete your account and personal information, subject to legal and contractual obligations.
  
  6-Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any material changes through our website or by email.

 

Contact Us

If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us.